H/C PRI Frequently Asked Questions

  1. Who is eligible to receive an H/C PRI Assessor ID?
  2. Does my certification ever expire?
  3. I am already a certfied PRI Assessor. How can I improve my understanding of the PRI Assessment process?
  4. If I have lost my Assessor ID card, how can I get a copy?
  5. Will one training certify me to complete both the H/C PRI and SCREEN assessments?
  6. Should I take H/C PRI training, SCREEN training, or BOTH?
  7. How do I pay for the H/C PRI training?
  8. Our facility cannot use a credit card for payment of the training. Do you accept checks?
  9. Can my facility be invoiced for the training?
  10. How can our facility enroll multiple people at once?
  11. Where do I find the receipt for my purchase of the training?
  12. I forgot my password to PHTC Online and cannot log in. How do I access my account?
  13. I am from a facility; how can I confirm that an employee or potential employee is H/C PRI certified?
  14. Where is the training's posttest located?
  15. What happens if I don't pass the posttest?
  16. How do I access my Assessor ID after I complete the training?
  17. What should I do if I have questions about using or completing the H/C PRI assessment instrument at my facility?

Who is eligible to receive an H/C PRI Assessor ID?

Only currently-licensed Registered Nurses (RNs) are eligible to receive an H/C PRI Assessor ID. If you are not an RN, you may still complete the training and receive a certificate of completion or continuing education credits, however, you will not be issued an Assessor ID.

If you are an RN registered in a state other than New York, you are still eligible to become certified to complete a PRI in New York State. You will receive instructions on how to submit your RN license # after enrolling in the training.

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Does my certification ever expire?

Currently, there is no expiration date for PRI certification; if you have been PRI certified at any time, your certification is still valid, until the New York State Department of Health changes the PRI assessment instrument.

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I am already a certfied PRI Assessor. How can I improve my understanding of the PRI Assessment process?

We offer a H/C PRI Refresher Training for already-certified PRI Assessors. The cost for this 1-hour recorded webinar is $25.00, payable by credit card.

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If I have lost my Assessor ID card, how can I get a copy?

Please complete the Reissue Request form. Reissued ID cards will be emailed to recipients on a weekly basis upon confirmation of previous participation in training.

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Will one training certify me to complete both the H/C PRI and SCREEN assessments?

No. The H/C PRI and SCREEN Trainings / Certifications are two distinct certifications for different purposes.

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Should I take H/C PRI training, SCREEN training, or BOTH?

The Center for Public Health Continuing Education cannot advise you on which training you need. Please read the description of each training for more information:

If you are still unsure, contact your facility or your supervisor for clarification.

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How do I pay for the H/C PRI training?

The H/C PRI training costs $0.00 per person. You can pay with a credit card or Institutional Check (personal checks are not accepted). Once you set up your PHTC Online account and click the “Enroll” button for your desired training, you will asked to pay via credit card, or using a Transaction ID provided by UAlbany if you paid by check (see next question).

If you also enroll in the SCREEN Training, that training has its own fee that must be paid at the time of enrollment.

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Our facility cannot use a credit card for payment of the training. Do you accept checks?

Yes, checks from companies / institutions are accepted. Checks must be payable to the University at Albany and mailed to:

Attn: CPHCE TRAINING
University at Albany
1 University Place, GEC-202
Rensselaer, NY 12144

Amount: $275.00 per trainee

Please provide with the check:

  • The training being purchased (H/C PRI, in this case)
  • The name, email address, and phone # of a point-of-contact at your facility

One or more Transaction IDs will be emailed to the provided address with information on how learners can enroll in and access the training. You must provide an email address and the other information noted above with your check. Learners will not be able to access the training until the check has been processed and the Transaction IDs have been sent—immediate access to training is only available by paying with a credit card.

There is a $20 charge for returned checks.

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Can my facility be invoiced for the training?

If your facility requires an invoice to make payment, please contact us to request one.

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How can our facility enroll multiple people at once?

We can accept payment for multiple trainees via credit card or check on a case-by-case basis. Please contact us to arrange payment.

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Where do I find the receipt for my purchase of the training?

If you pay online with your credit card, you will receive an email from the University at Albany (coned@albany.edu) with the heading “Notification of Payment.” This email serves as the receipt for this purchase.

Preview of a receipt email with 'Notification of Payment' heading

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I forgot my password to PHTC Online and cannot log in. How do I access my account?

You can use the website's Look Up Your Username and Password feature.

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I am from a facility; how can I confirm that an employee or potential employee is H/C PRI certified?

Certified PRI assessors are provided an Assessor ID card when they are certified and should be able to provide it upon your request.

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Where is the training's posttest located?

After you complete the training material and evaluation, you will automatically be given access to the posttest.

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What happens if I don't pass the posttest?

You have up to three (3) attempts to pass the posttest with a score of 80% or above. After three unsuccessful attempts, there is a $25.00 processing fee to retake the exam, which provides three more attempts.

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How do I access my Assessor ID after I complete the training?

Your H/C PRI Assessor ID will be available immediately upon successful completion of the training and posttest. If you completed the training on PHTC Online, log in to your account, select Completed Trainings, locate the H/C PRI training, and select “Open Certificate.” The Assessor ID card will be available as a button above the certificate.

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What should I do if I have questions about using or completing the H/C PRI assessment instrument at my facility?

Please direct questions about how to use or complete the H/C PRI assessment instrument to the New York State Department of Health.

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