Communicate to Make a Difference:
Practicing Cross-Cultural Communication: Community Health Worker Program

"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. There are many facets of organizational culture. It is the awareness of these facets and how communication can affect an organization that is the focus of the "Community Health Worker Program" module. How can three different groups overcome communication challenges to work together?

Before starting this course, it is recommended that you complete Exploring Cross Cultural Communication.

Learning Outcome

As a result of this activity the learner will enhance their knowledge and competence in the Ten Strategies for Effective Cross-Cultural Communication, and awareness of how communication can affect an organization.

Objectives

After working through this module, "Community Health Worker Program," you will be better able to apply the following skills in your daily work:

  • Distinguish cultural perspectives.
  • Recognize the complexity of cross-cultural communication.
  • Identify cultural differences.
  • Recognize self-awareness.
  • Ask questions to develop cultural knowledge.
  • Identify appropriate communication strategies.

Continuing Education Credits

You may receive a certificate of completion by completing an evaluation at the end of the training, but there are no formal continuing education credits available.

  • Training launched: January 1, 2006
  • Estimated time: 1 hour
  • Training is free and open to the public

The planners, moderator, and presenters do not have any financial arrangements or affiliations with any ineligible companies whose products, research, or services may be discussed in this activity.

No commercial funding has been accepted for this activity.