"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. One of the essential services of public health is to enforce laws and regulations that protect health and ensure safety. "The Bamboo Dragon" begins with the health inspection of an Asian restaurant. Can the stakeholders overcome the barriers to communication that cultural differences have created?
Learning Outcome
As a result of this activity the learner will enhance their knowledge and competence in overcoming the barriers to communication that cultural differences can create.
Objectives
After working through this module, "The Bamboo Dragon," you will be better able to apply the following skills in your daily work:
- Distinguish cultural perspectives.
- Examine culturally insensitive language and behaviors.
- Recognize the complexity of cross-cultural communication.
- Identify cultural differences.
- Ask questions to develop cultural knowledge.
Continuing Education Credits
You may receive a certificate of completion by completing an evaluation at the end of the training, but there are no formal continuing education credits available.
- Training launched: November 1, 2005
- Estimated time: 1 hour
- Training is free and open to the public
The planners, moderator, and presenters do not have any financial arrangements or affiliations with any ineligible companies whose products, research, or services may be discussed in this activity.
No commercial funding has been accepted for this activity.