"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. Developing an effective public health intervention in a time of crisis is challenging. This story of a Hepatitis A outbreak in a Mexican-American community demonstrates how effective cross-cultural communication can lead to good solutions.
After working through this module, "Hepatitis A Outbreak," you will be better able to apply the following skills in your daily work:
- Distinguish cultural perspectives.
- Avoid culturally insensitive language and behaviors.
- Recognize the complexity of cross-cultural communication.
- Respect cultural differences.
- Build self-awareness.
- Ask questions to develop cultural knowledge.
- Avoid stereotyping.
Continuing Education Credits
Credits available until May 31, 2020.
Contact Hours in Nursing Continuing Education
The University at Albany School of Public Health is an Approved Provider of continuing nurse education by the Northeast Multi-State Division, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.
This offering is approved for 1.0 nursing contact hours.
Continuing Medical Education Credits
The School of Public Health, University at Albany is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.
The School of Public Health, University at Albany designates this enduring material for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Category I Continuing Education Contact Hours in Health Education
Sponsored by the School of Public Health, University and Albany, SUNY, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1.0 total Category I contact education contact hours. Maximum advanced-level continuing education contact hours available are 1.0.
Certified in Public Health
This event is sponsored by School of Public Health, University at Albany, an approved provider of CPH Renewal Credits by the National Board of Public Health Examiners.
This offering is approved for 1.0 Certified in Public Health Renewal Credits.
New Jersey Public Health CE Credits
This activity is sponsored by the Rutgers School of Public Health, and has been approved by the New Jersey Department of Health. This program is designated for the participant to receive 1.0 CE credits. Approval number: CE #10506
To receive NJPH Credits for this course, please email your certificate of completion to Carl Donaldson, email@example.com
Generic Continuing Education Credits
1.0 hours of Generic Continuing Education Credits.
- Training launched: November 1, 2005
- Estimated time: 1 hour
- Free and open to the public
The planners and course authors have no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity. No commercial support has been accepted for this activity.