"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. Developing an effective public health intervention in a time of crisis is challenging. This story of a Hepatitis A outbreak in a community of migrant workers demonstrates how effective cross-cultural communication can lead to good solutions.
Learning Outcome
As a result of this activity the learner will enhance their knowledge and competence in evaluating effective cross-cultural communication strategies to help solve a community health problem.
Objectives
After working through this module, "Hepatitis A Outbreak," you will be better able to apply the following skills in your daily work:
- Distinguish cultural perspectives.
- Examine culturally insensitive language and behaviors.
- Recognize the complexity of cross-cultural communication.
- Identify cultural differences.
- Recognize self-awareness.
- Ask questions to develop cultural knowledge.
Continuing Education Credits
CNE Credits offered until March 23, 2025. CHES, CME, CPH, Other Credits offered until June 30, 2026.
Category I Continuing Education Contact Hours in Health Education
Sponsored by the School of Public Health, University at Albany, SUNY, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.0 total Category I contact education contact hours. Maximum advanced-level continuing education contact hours available are 1.0. Continuing Competency credits available are 1.0. Provider ID# 99086.
There is a $5.00 fee for this credit (debit/credit card only), payable at the end of the training.
Contact Hours in Nursing Continuing Education
The University at Albany School of Public Health is approved with distinction as a provider of nursing continuing professional development by the Northeast Multistate Division Education Unit, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.
This offering is approved for 1.0 nursing contact hours.
The nursing contact hour(s) expire: 3/23/2025.
There is a $5.00 fee for this credit (debit/credit card only), payable at the end of the training.
Continuing Medical Education Credits
The School of Public Health, University at Albany is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.
The School of Public Health, University at Albany designates this enduring material for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
There is a $5.00 fee for this credit (debit/credit card only), payable at the end of the training.
Certified in Public Health
This event is sponsored by School of Public Health, University at Albany, an approved provider of CPH Renewal Credits by the National Board of Public Health Examiners.
This offering is approved for 1.0 Certified in Public Health Renewal Credits.
There is a $5.00 fee for this credit (debit/credit card only), payable at the end of the training.
New Jersey Public Health CE Credits
Participants who successfully complete this educational program will be awarded 1.0 NJ Public Health Continuing Education Contact Hours (CEs). The Rutgers School of Public Health Center for Public Health Workforce Development has been approved by the New Jersey Department of Health as a provider of New Jersey Public Health Continuing Education Contact Hours (CEs).
To receive NJPH Credits for this course, please email your certificate of completion to Kendra Julien, kj446@sph.rutgers.edu.
Generic Continuing Education Credits
1.0 hours of Generic Continuing Education Credits.
- Training launched: November 1, 2005
- Estimated time: 1 hour
- Training is free and open to the public
The planners, moderator, and presenters do not have any financial arrangements or affiliations with any ineligible companies whose products, research, or services may be discussed in this activity.
No commercial funding has been accepted for this activity.