"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. Developing an effective public health intervention in a time of crisis is challenging. This story of a Hepatitis A outbreak in a community of migrant workers demonstrates how effective cross-cultural communication can lead to good solutions.
Learning Outcome
As a result of this activity the learner will enhance their knowledge and competence in evaluating effective cross-cultural communication strategies to help solve a community health problem.
Objectives
After working through this module, "Hepatitis A Outbreak," you will be better able to apply the following skills in your daily work:
- Distinguish cultural perspectives.
- Examine culturally insensitive language and behaviors.
- Recognize the complexity of cross-cultural communication.
- Identify cultural differences.
- Recognize self-awareness.
- Ask questions to develop cultural knowledge.
Continuing Education Credits
You may receive a certificate of completion by completing an evaluation at the end of the training, but there are no formal continuing education credits available.
- Training launched: November 1, 2005
- Estimated time: 1 hour
- Training is free and open to the public
The planners, moderator, and presenters do not have any financial arrangements or affiliations with any ineligible companies whose products, research, or services may be discussed in this activity.
No commercial funding has been accepted for this activity.