- Introduces the concept of the Competing Values Framework
- Describes the often competing roles associated with being an effective supervisor
- Explains the levels of mastery of a skill
- Provides strategies for assessing and monitoring your progress through the levels of supervisory mastery
The training consists of two modules. The first module introduces the Competing Values Framework and the associated supervisor roles. Each role is explained briefly, through simulated conversations with "real" supervisors.
The second module asks and answers the question, "What is mastery?" A number of self-assessment tools and interactive elements help you to chart your course to becoming the best supervisor you can be!
A blog is available at the end of the course, for you and other participants to share your experiences with the course and supervision in general!
Supervising New York State
Content for this course was adapted, with permission, from "Supervising New York State: A Framework for Excellence," written by Sue R. Faerman, Ph.D., Robert E. Quinn, Ph.D., Michael P. Thompson, Ph.D. and Michael R. McGrath, Ph.D. Copyright 1990 New York State Governor's Office of Employee Relations.
Please note: the book is not available outside of the New York State Governor's Office of Employee Relations.
After completing the course, the learner will be able to:
- Describe the competing values framework.
- Identify the eight potentially conflicting roles played by supervisors.
- Prioritize roles most appropriate for a supervisor to employ given a situational challenge.
- Describe the five steps to mastery.
- Assess personal challenges, identify areas for further development and develop a plan for change.
- Describe the importance of self knowledge and assessment in understanding the impact of one's behavior on others.
Continuing Education Credits
Credits available until June 30, 2020.
Contact Hours in Nursing Continuing Education
The University at Albany School of Public Health is an Approved Provider of continuing nurse education by the Northeast Multi-State Division, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.
This offering is approved for 2.0 nursing contact hours.
Continuing Medical Education Credits
The School of Public Health, University at Albany is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.
The School of Public Health, University at Albany designates this enduring material for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Category I Continuing Education Contact Hours in Health Education
Sponsored by the School of Public Health, University and Albany, SUNY, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 2.0 total Category I contact education contact hours. Maximum advanced-level continuing education contact hours available are 2.0.
New Jersey Public Health CE Credits
This activity is sponsored by the Rutgers School of Public Health, and has been approved by the New Jersey Department of Health. This program is designated for the participant to receive 2.5 CE credits. Approval number: CE #11399
To receive NJPH Credits for this course, please email your certificate of completion to Carl Donaldson, email@example.com
Generic Continuing Education Credits
2.0 hours of Generic Continuing Education Credits
- Training launched: August 1, 2007
- Estimated time: 2 hours
- Free and open to the public
The planners and course authors have no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity. No commercial support has been accepted for this activity.