Health Literacy & Public Health:
Strategies for Addressing Low Health Literacy

This training:

  • Provides strategies for considering literacy when creating public health messages for the general public.
  • Provides strategies for considering literacy in direct public health services to the public.

This training, second in a series, contains two sections and provides practical techniques for addressing literacy issues in spoken and written communications. Be sure to sure to complete Health Literacy & Public Health: Introduction as a good primer.

Learning Outcome

As a result of this activity the learner will enhance their knowledge and competence in strategies for considering health literacy when creating public health messages and the provision of public health services in community settings.


After completing the course, the learner will be able to:

  • List seven barriers to good communication in public health.
  • Provide an example for each barrier.
  • List seven techniques to improve health communication.
  • Define plain language.
  • Describe three communication strategies you can apply in your daily work.

Continuing Education Credits

Credits available until March 31, 2021.

Sponsored by the School of Public Health, University at Albany, SUNY, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1.0 total Category I contact education contact hours. Maximum advanced-level continuing education contact hours available are 1.0. Continuing Competency credits available are 1.0. Provider ID# 99086.

The University at Albany School of Public Health is approved as a provider of nursing continuing professional development by the Northeast Multistate Division, an accredited approver of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

This offering is approved for 1.0 nursing contact hours.

The School of Public Health, University at Albany is accredited by the Medical Society of the State of New York (MSSNY) to provide continuing medical education for physicians.

The School of Public Health, University at Albany designates this enduring material for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity is sponsored by the Rutgers School of Public Health, and has been approved by the New Jersey Department of Health. This program is designated for the participant to receive 1.0 CE credits. Approval number: CE #14515
To receive NJPH Credits for this course, please email your certificate of completion to Carl Donaldson,

1.0 hours of Generic Continuing Education Credits.

  • Training launched: June 1, 2006
  • Estimated time: 1 hour
  • Training is free and open to the public

The planners and course authors have no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity. No commercial support has been accepted for this activity.