Practicing Cross Cultural Communication: Flood

Part of the Communicate to Make a Difference Series



Program Goals

"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. "Flood" follows the development of a regional flood evacuation plan that includes a very large migrant worker community.

Target Audience

Public health professionals including nurses, physicians, health educators.


After working through this module, "Flood," you will be better able to apply the following skills in your daily work:

  • Employ active listening skills.
  • Respect cultural differences.
  • Avoid stereotyping.
  • Be flexible in choosing communication strategies.
  • Distinguish cultural perspectives.


Originally launched June 2010.

Estimated Time to Complete

It is estimated that the course takes one hour to complete.

Technical Requirements

The course is built to XHTML 1.1 specifications. A modern web browser such as Microsoft Internet Explorer or Mozilla Firefox is required to view the pages.

The planners and course authors have no financial arrangements or affiliations with any commercial entities whose products, research or services may be discussed in this activity. No commercial support has been accepted for this activity.

Flood sign

Employed by or in New York State?

If you are employed by NYS or a local health department in NYS, we recommend that you enroll for this course through the NYS Department of Health Learning Management System (DOH LMS).