Instructions:

Determine if the given statement is True or False and check the appropriate column. 


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4.

3.

2.

Capacity measures reveal the effectiveness of "what we do."

Capacity measures reveal the effectiveness of "what we do." 

Process measures should be monitored on a regular basis to determine whether certain activities or programs are having any impact.

Process measures should be monitored on a regular basis to determine whether certain activities or programs are having any impact.  

Capacity and process measures should contribute directly or indirectly to the improvement of set outcome measures.

Capacity and process measures should contribute directly or indirectly to the improvement of set outcome measures. 

Outcome Measures can help us track and measure your long-term results.

Outcome Measures can help us track and measure your long-term results.

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Performance Measurement